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return policy

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Canada Goose sparks controversy in China for ‘bullying’ customers with alleged discriminatory return policy

Canada Goose sparks controversy in China over alleged ‘discriminatory’ return policy

A popular Canadian luxury winter clothing brand has angered consumers and protection groups in China over its alleged discriminatory return policy.

No refunds: Just months after being fined 450,000 yuan (around $70,000) by Chinese regulators for misleading advertising, Canada Goose has sparked another controversy following a customer’s online complaint that the company declined to refund her 11,400 yuan ($1,790) jacket, reported South China Morning Post.