A Chinese American woman stood in shock after receiving an email from the vice president of a recruitment firm in Chicago containing a racist phrase.
Connie Cheung, who applied for a job as an office management assistant, had just confirmed a phone interview when she received an email that read, “Me love you long time.”
If you want your personal or your business’s emails to go unanswered less often, a simple change to the way you end your emails could accomplish just that.
That’s according to freelancer Robert Williams, who wrote an InVision blog post about how a change to the way he wrote his emails during a stressful, extended client drought changed his fortunes.
Ending your emails with “best” is a terrible thing to do, according to a report by Bloomberg Business. Yet, it seems like that particular sign-off has become the norm for email etiquette in recent years.
Email first entered into the workplace in the 1990s. Back then, most users didn’t use sign-offs. Barbara Pachter, a business etiquette coach, told Bloomberg, “There was no salutation and no closing. It was like a memo.”