As if United Airlines couldn’t possibly dig themselves into an even deeper hole, CEO Oscar Munoz surprised us all with the following company-wide memo:
INBOX: @united CEO sends letter to employees about United Express flight.
— Ryan Ruggiero (@RyanRuggiero) April 10, 2017
Now let’s read this specific part:
Munoz basically claims that the reason security acted with such excessive force and bloodying a senior was because HE was the one acting up. Twitter erupted condemning United Airlines for victim blaming.
This victim-blaming letter is great motivation to pay the extra $25 for another carrier when @united offers the cheapest flight https://t.co/fT71vIRi4s
— Brandon Friedman (@BFriedmanDC) April 10, 2017
@BFriedmanDC @TRINITYPREZ @united Blaming the victim is shows that customer service must be no existent @united . When you travel to California please consider @SouthwestAir
— Lorin Meeks-Harris (@LorinMeeks) April 11, 2017
@BFriedmanDC @TRINITYPREZ @united Blaming the victim is shows that customer service must be no existent @united . When you travel to California please consider @SouthwestAir
— Lorin Meeks-Harris (@LorinMeeks) April 11, 2017
This letter explains why that United fiasco happened. The CEO thinks it was justified. I wouldn’t trust this company with my safety https://t.co/2D5k93dSiz
— Rusty Foster (@rustyk5) April 11, 2017
In case you missed the rather graphic scuffle, watch the video below:
#flythefriendlyskies @united no words. This poor man!! pic.twitter.com/rn0rbeckwT
— Kaylyn Davis (@kaylyn_davis) April 10, 2017