The incident was caught on camera by 39-year-old taxi driver Abid Mustafa in Birmingham on May 15, BBC reported.
The racial abuse started after Mustafa picked up the passenger in Erdington. The White passenger made demands to sit in the front seat, despite precautions set to prevent further spread of COVID-19.
In the clip, the man can be heard calling Mustafa a “Muslim terrorist” and was told to “go back to your own country.”
Although Mustafa was calm in the video, he admitted that it was “not easy to keep calm” and added that he has seen this “quite often” especially in his profession.
After the incident, Dudley Private Hire and Taxi Association Chairman Shaz Saleem praised Mustafa for how he handled the situation and awarded him for his professionalism and patience.
“On behalf of WM Drivers Association, I’m very proud to award Abid Mustafa Ambassador of the Taxi Trade Award for his professionalism and the manner he carried himself whilst been racially abused,” Saleem said in a statement posted on Facebook.
“I have read number of comments where people have said Abid should have retaliated but the fact is two wrongs do not make a right and I assure had he retaliated he would have lost his license,” he added.
Mustafa reportedly worked during the height of the COVID-19 pandemic to transport and deliver vital samples for the University Hospitals Birmingham NHS Foundation Trust.
Many people might not know this, but despite our large and loyal following which we are immensely grateful for, NextShark is still a small bootstrapped startup that runs on no outside funding or loans.
Everything you see today is built on the backs of warriors who have sacrificed opportunities to help give Asians all over the world a bigger voice.
However, we still face many trials and tribulations in our industry, from figuring out the most sustainable business model for independent media companies to facing the current COVID-19 pandemic decimating advertising revenues across the board.
We hope you consider making a contribution so we can continue to provide you with quality content that informs, educates and inspires the Asian community.
Even a $1 contribution goes a long way. Thank you for everyone’s support. We love you all and can’t appreciate you guys enough.