A female Taobao customer sustained minor injuries after a vendor traveled 860 kilometers (534 miles) to beat her up after receiving a complaint stating that her order did not arrive on time.
Police are now investigating the case.
The woman, who was given the pseudonym Xiao Li, filed her complaint on Dec. 23 when she did not receive the clothing she ordered from Taobao vendor, Zhang, on time, Beijing Times reported, as translated by Shanghaiist.
After filing the complaint, Zhang began leaving Xiao threatening calls and messages, including death threats. However, instead of notifying the police, she quickly ignored all the threats the man made, until the incident on Dec. 27.
Xiao reportedly received a call about her package and was instructed to pick the item up at a nearby pick-up station, not knowing that it would turn into an ambush.
Closed-Circuit Television (CCTV) footage revealed Xiao being assaulted several times by Zhang on the street. He slapped her numerous times and kicked her in the knee, making her stumble to the ground. Unfortunately, the man fled the scene while Xiao was on the pavement.
Xiao was taken to the hospital, where she was treated for minor injuries and diagnosed with a concussion.
While recovering at the hospital, she then received another message from the Taobao vendor, boasting how he traveled all the way from Suzhou just to giver her a beating.
Vendors, store owners and other small establishments that go the extra mile to beat up customers who give them negative reviews is nothing new in the highly-competitive market in China.
In September, a husband was horribly assaulted by a restaurant owner’s thugs after his wife gave the establishment a negative review.
A month later, a delivery man badly beat up a female customer after receiving a complaint for failing to deliver her food on time.
Feature Image via Screenshot Beijing Times via Miaopai