After the flight attendant escorted the man to the business class toilet, he reportedly demanded that the door is kept open for “better circulation” while he defecated.
While the attendant was wiping the man’s backside, he allegedly started moaning to express pleasure from the act.
“He said: ‘Oh, mmm, deeper, deeper,’ and then accused my chief attendant of not properly cleaning his backside, requesting that she do it again,” Kuo recalled.
Kuo noted that the attendant was forced to repeat the action three more times before the passenger eventually said: “You can pull my pants back up now.”
The Taoyuan Flight Attendants Union, which represented Kuo and her colleagues in the case, lamented how systemic the problem has become, having originated from a service industry culture that promotes meeting the customer’s every demand.
The union has suggested that the passenger and others like him should be banned from the airline and that male cabin staff should be hired.
However, the flight attendants would later learn that the same problematic passenger had already booked another Eva Air flight from Bangkok to Taipei for May, reports Shanghaiist.
To avoid having to deal with a similar incident, the airline notified the man’s attorney that they would be canceling the reservation.
This was when they discovered that the man had actually died from an unspecified illness back in March on the Thai island of Ko Samui. Eva Air has since arranged to refund the cost of the ticket to the man’s relatives.