What do you do when you haven’t given the proper service that you promised and receive a one-star review on Yelp? If you’re chef Bac Nguyen, owner of Ninja City restaurant in Cleveland, Ohio, you go full out stalker-status and hunt down the reviewer, then proceed to harass him with insane Facebook messages.
Here’s the Yelp review Ruchu Tan left after his bad experience at the Asian-fusion restaurant.
Instead of reaching out to figure out what his restaurant did wrong or find ways to win back his business, chef Nguyen decided to Facebook-stalk him and send him the following messages.
+1 for the ramen-eating Pusheen emoji.
Since the messages became public, a local online group has formed urging customers to boycott Ninja City.
According to Ruchu Tan, chef Nguyen has apologized for his messages. However, Tan notes he doesn’t plan to go back to Ninja City anytime soon.
Many people might not know this, but despite our large and loyal following which we are immensely grateful for, NextShark is still a small bootstrapped startup that runs on no outside funding or loans.
Everything you see today is built on the backs of warriors who have sacrificed opportunities to help give Asians all over the world a bigger voice.
However, we still face many trials and tribulations in our industry, from figuring out the most sustainable business model for independent media companies to facing the current COVID-19 pandemic decimating advertising revenues across the board.
We hope you consider making a contribution so we can continue to provide you with quality content that informs, educates and inspires the Asian community.
Even a $1 contribution goes a long way. Thank you for everyone’s support. We love you all and can’t appreciate you guys enough.