Restaurant Owner Receives One-Star Yelp Review — Tracks Down Customer and Does Something Horrifying

[UPDATE 8:50 p.m. PST] Yelp Sides With Racist Stalker Restaurateur, Bans Customer From Warning Others

[UPDATE 4:26 p.m. PST] Restauranteur Who Hunted Down One-Star Yelp Reviewer Apologizes For Being a Douche

[UPDATE 10/27/14 4:43 p.m. PST] Racist, Facebook Stalking Restaurant Owner Refuses to Quit in Yelp Review War

What do you do when you haven’t given the proper service that you promised and receive a one-star review on Yelp? If you’re chef Bac Nguyen, owner of Ninja City restaurant in Cleveland, Ohio, you go full out stalker-status and hunt down the reviewer, then proceed to harass him with insane Facebook messages.

Here’s the Yelp review Ruchu Tan left after his bad experience at the Asian-fusion restaurant.


Instead of reaching out to figure out what his restaurant did wrong or find ways to win back his business, chef Nguyen decided to Facebook-stalk him and send him the following messages.


+1 for the ramen-eating Pusheen emoji.

Since the messages became public, a local online group has formed urging customers to boycott Ninja City.

Screen Shot 2014-10-26 at 11.01.13 AM

According to Ruchu Tan, chef Nguyen has apologized for his messages. However, Tan notes he doesn’t plan to go back to Ninja City anytime soon.

Screen Shot 2014-10-26 at 11.01.27 AM Source: Cleve Scene
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