Instead of letting go of his multiple failures and being bested by the game, the Twitter user reportedly called the police. Authorities investigated the UFO catcher as one of the employees of the Sega arcade gave the game a try.
Even the employee could not win a single prize. The staff member played 300 times before deciding to move the prizes inside the game to an easier location.
This seemed to do the trick as the staff member managed to catch one of the prizes. After that, Ogatun gave the game another attempt and finally brought home a prize.
It was unclear if the arcade refunded Ogatun for his losses, but they released a statement addressing the incident after his tweet attracted attention and criticism of the company.
Sega emphasized that not everyone will catch a prize, but staff members are available to help when needed.
“As a whole, crane games are meant to be enjoyed as a way for customers to try their skill and luck, and played knowing that when they put money in, a prize may not necessarily come out,” Sega’s public relations department wrote.
The police decided not to do anything about the crane game incident.
The crane games are notoriously hard to win, with players putting in time and money to develop techniques to try and beat the game. China’s “Queen of the Claw Machine” owns around 7,000 stuffed toys after spending $6,256 playing on a machine for one year, NextShark reported.
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