Filipino fast-food chain Jollibee temporarily closed one of its stores in the Philippines on Wednesday after a customer complained of receiving a delivery order of a “deep fried towel” in place of fried chicken.
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The incident: Facebook user Alique Perez shared a post with images of a fried blue towel covered in batter that appears to have been made to look like a piece of Chickenjoy, a popular item from the Jollibee menu.
- “How the hell do you get the towel in the batter and even fry it!?!?” she wrote. “So disgusting and embarrassing.”
- Perez’s chicken order, intended for her son, was delivered to her home late Tuesday from a Jollibee branch in Bonifacio Global City (BGC).
- The post attracted thousands of reactions from disappointed customers of the largest fast-food chain in the Philippines.
“Deeply concerned”: Soon after the post went viral, Jollibee Foods Corporation issued a statement expressing its concern over the incident.
- Jollibee announced that it is conducting a thorough investigation of the matter and has decided to close the branch for three days starting June 3.
- The company will review the store’s compliance with procedures and retrain its staff to ensure the incident will not happen again.
JolliMemes: Social media users had a field day poking fun at the unfortunate incident with memes on Facebook and Twitter.