Budget guru TikToker shares Costco ‘hack’ that allows customers to return years-old purchases

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Image: @bougiecheapskate~
  • Tiktok user @bougiecheapskate shared a video about Costco Wholesale’s return policy that allows customers to return items even after the 90 day limit since their purchase.
  • To demonstrate, she acted out a scenario as both a customer attempting to exchange a five-year-old coffee maker and a store employee.
  • The TikToker encourages viewers to claim Costco’s 100% satisfaction guarantee in order to replace selected nonfunctioning products with newer ones.

A self-proclaimed budget expert highlighted a Costco Wholesale return policy that allows customers to return items well past 90 days since their purchase. 

To demonstrate, the finance influencer, who goes by the handle @bougiecheapskate on TikTok, acted out a scenario wherein she pretends to return a five-year-old coffee maker to Costco customer service in a video posted to her account on March 15.

“Hi Costco, my coffee maker isn’t working anymore,” she says as the customer. 

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“That coffee maker looks like it’s about five years old,” she responds as the employee.

“Yup. And I’d like to claim Costco’s 100% satisfaction guarantee,” she replies. “Since I’m no longer satisfied with this product, I’d like to return it so I can buy the newer model.”

Acting as the store employee again, the money saving expert says, “Makes sense! There are a few exceptions to that rule, but coffee makers are covered. I can help you get that return started.”

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According to Costco’s return policy page, the retailer offers a “risk-free 100% satisfaction guarantee” refund on the merchandise they sell, with exceptions that include certain electronics, diamonds and cigarettes and alcohol.

The video has garnered over a million views, as of this writing. With a following of over 300,000, user @bougiecheapskate is known for her “expensive taste on a budget” hacks on  TikTok. 

@bougiecheapskate Did you know you could do this?  #finance #costco #moneytok ♬ Monkeys Spinning Monkeys – Kevin MacLeod & Kevin The Monkey

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