The man who was assaulted and thrown off a United Airlines flight over the weekend has finally released a statement on the incident.
Speaking to the Louisville-based WLKY, the man, identified as 69-year-old Dr. David Dao, says he’s currently recovering in a Chicago hospital.When asked about his injuries, he reportedly said “everything” was injured and that he wasn’t doing well.
Stephen Golan, the attorney representing Dao’s family, released the following statement:
“The family of Dr. Dao wants the world to know that they are very appreciative of the outpouring of prayers, concern and support they have received. Currently, they are focused only on Dr. Dao’s medical care and treatment.”
After releasing two statements which were heavily scrutinized, United’s CEO Oscar Munoz released a third statement:
The truly horrific event that occurred on this flight has elicted many responses from all of us: outrage, anger, disappointment.
I share all of those sentiments, and one above all: my deepest apologies for what happened.
Like you, I continue to be disturbed by what happened on this flight and I deeply apologize to the customer forcibly removed and to all the customers aboard.
No one should ever be mistreated this way.
I want you to know that we take full responsibility and we will work to make it right.
It’s never too late to do the right thing. I have committed to our customers and our employees that we are going to fix what’s broken so this never happens again.
This will include a thorough review of crew movement, our policies incentivizing volunteers in these situations, how we handle oversold situations and an examination of how we partner with airport authorities and local law enforcement.
We’ll communicate the results of our review by April 30th.
I promise you we will do better.”
One of the Chicago Aviation Department police officers involved in the incident has since been suspended for failing to follow standard operating procedures during the ordeal.