An unredeemed Disney World entry pass from more than two decades ago was recently honored at the gates of the Orlando theme park to the relief and pleasant surprise of one happy patron.
Chelsea Herline was just 4 years old when she missed the opportunity to join her family on their trip at the park in 1994 as she was not feeling well.
When her father discovered the unused ticket 22 years later, Herline decided to take a chance to try to redeem the old ticket. Her ticket even had her signature and a photo of herself when she was a toddler.
“I was totally not expecting to go to Disney World that day,” Herline said in an interview with Today. “I didn’t bring anything with me, so it was really surprising. I was ready to argue my way in, but they were so nice about it.”
The ticket booth manager reportedly replaced the old ticket with a new one without question when she turned it in. Herline shared that she enjoyed the rides and had fun spending her day with her childhood characters.
She later posted the experience on LinkedIn with a shout-out to the helpful ticket attendant and manager.
“Kudos to Walt Disney World for great customer service!” she wrote.
“Found my ticket from when I was 4 years old with one day remaining – and 22 years later they kept their commitment. #mostmagicalplaceonearth.”