“We’re changing the way customer feedback is received by companies. Customers individually review employees they work with through our mobile browser based app. Employees and employers can then login to their dashboard, where they see the company feedback, learning directly from the reviews, and growing from those reviews.”
I came up for the idea of Fosubo when running my previous business, Nom Nom Truck. At the time I would scour through Yelp reviews, but wouldn’t be able to attribute those reviews to any specific interactions/employees. That was frustrating. I was not able to identify who was doing great work and reward them as well as who needs hlep. This led me to start FOSUBO.
Yes, we’re currently working in the phone retailer space. We’re now in 17 stores and set to expand to over 100 within the next 2 months. We’re also in talks with some large universities, call centers, and big box retailers.
“The biggest challenge so far has definitely been just learning this new industry. It’s great because many of the tools I’ve learned from my previous business in terms of sales, building systems, and building a team- I really brought that with me to this new company. I’m basically trying to be like a sponge, really taking everything in, and taking as much advice in as I can.”
“Honestly, there are definitely fewer women in tech than men, but at the end of the day I feel like there’s so much support and the amount of support I’ve received from advisers and other people in the industry has been really great.”
“The main thing that I do for fun is being the co-captain of a trampoline dodgeball team at the House of Air in San Francisco. Every Tuesday we have a game and it’s really fun building that team and working together and it’s a very, very intense sport. That’s has been one my favorite activities so we decided to start a trampoline dodgeball team. Basically, in trampoline dodgeball, you’re in an arena and there are trampolines on all walls. There are eight trampolines across the board and with the dodge-balls, you have eight minutes to get as many people out as you can and it’s a point system so whoever is left in eight minutes basically wins.”
“It’s extremely dangerous. Every single person in our team has been injured including myself.”
“I’ve had shin damage on both knees, but I’m still playing. I’m just going through physical therapy right now.”
“I would say be ready to work very, very hard, be ready to focus, and be ready for that marathon. Starting a company is very exciting but be sure to build a team that you really love to go and run that marathon together and make a really awesome impact in the world. At the end of the day, have no fear.”
Photography by Melly Lee